We are committed to safeguarding the privacy of all parties who provide us with information.
The information you provide, including personal information, will be used by us primarily to provide legal services to you. This information will be kept confidential and secure and our use of this information is subject to your instructions, the data protection regulations under which we are a data controller, and our duty of confidentiality.
You have the right to be informed and access the personal data that we hold about you. You have the right to rectify, erase, or obtain a copy of the data that we hold about you. You also have the right to ask questions and object to direct marketing. If you have any questions, please email us: firstname.lastname@example.org.
Why we process data
We process personal data because it is necessary for us to comply with common law or statutory obligations. The data protection regulations refer to this lawful basis for processing information as a legal obligation. This includes updating and enhancing client records, analysis to help us manage our practice, statutory returns, and legal and regulatory compliance. We are allowed to process special categories of data because it is necessary for the administration of justice.
Please note that our work for you may require us to give information to third parties such as expert witnesses and other professional advisers. You are responsible for ensuring the accuracy of all personal data you supply to us, and we will not be held liable for any errors unless you have advised us previously of any changes in your personal data.
In the interest of speed, or controlling cost, we may outsource some of our typing or other administrative functions to a third party. Confidentiality agreements are in place with any service providers we use, and they are obliged, as we are, to keep your data both confidential and secure.
We may need to make credit decisions about you, for example in relation to the payment of costs, and we may search the files of credit reference agencies who will record any credit searches on their file.
Audits and quality checks
As we are authorised and regulated by the Solicitors Regulation Authority, and are accredited under various professional schemes, we are subject to audits and quality checks on our practice. These external firms or organisations are required to maintain confidentiality in relation to any files that they see in the course of their work.